MAINTENANCE DEPARTMENT

 The maintenance department is responsible and accountable for maintenance. It is responsible for the way equipment runs and looks and for the costs to achieve the required level of performance. 

Importance of the Maintenance Department

• Keeping engineering facilities in optimal operating conditions is vital for the business of a hotel.
• Non – availability of a facility reduces the revenue and loss of future business potential
• The maintenance department aims at keeping all the engineering facilities in the best operating condition.
• The department also helps in the up gradation of technology.
• It is not wrong to refer to it as the Engineering department.

Role of the Maintenance Department

• Headed by the Chief Engineer.
• It comprises of a Civil Engineer, Mechanical Engineer, Electrical Engineer and a Stores Officer.
• Repair and construction of buildings and roads, plumbing, sanitation etc.
• Repair, maintenance and operation of boilers, gen sets, refrigeration etc.
• Repair, maintenance and installation of electrical equipment's.
• Maintenance and control of Inventory of spare parts and consumables.
• Equipment Replacement and purchase of new equipment's through proper tendering.
• Vendor development for supply of spare parts, equipment's and contract maintenance
• Maintenance of an engineering office for administrative work.
• Negotiation with employees union.
• Look after the recruitment , training, and proper placement of human power.
• Coordination with other departments of the hotel.

Organization Chart of the Maintenance Dept.

Duties and Responsibilities of the Chief Engineer

1. Chief Engineer has to ensure the smooth functioning of the Maintenance Department.
2. The Chief Engineer is authorized to request various types of reports from his sub ordinates and analyze the same.
3. To ensure smooth daily operation and guest appeal of the hotel.
4. Organize and manage maintenance workers and participate in hiring, training and mentoring the staff.
5. Supervise the maintenance work.
6. Planning and scheduling of maintenance.
7. Inviting tenders for contract maintenance.
8. Budgeting of the maintenance department.
9. Evaluation of the cumulative performance of the engineers.
10. The Chief Engineer is answerable to the management in case of any negligence by the maintenance Department.

Civil Engineer

Areas of Concern

• Building
• Renovation
• New Construction
• Sanitation
• STP – Sewage Treatment Plant
• WTP – Water Treatment Plant
• Drainage
• Water Works
• Roadways

Mechanical Engineer

Areas of Concern

• Boiler
• Refrigeration
• AC Plant
• Generators
• Swimming Pool
• M/C  (Machine ) Installation
• Fire Fighting

Electrical Engineer

Areas of Concern

• Electric Motor
• Alternator Wiring
• Illumination
• Switch Gear
• Sensor and Detectors
• Communication

Store In charge

Areas of Concern

• Inventory Control
• Spare parts Management
• Bin Card Stock Control

Preventive Maintenance

• Preventive Maintenance  is the maintenance action carried out on  time based and condition based schedule.
• This type of maintenance is carried out before a fault is detected.
• It involves scheduling maintenance activities at predetermined time intervals.
• It also involves repairing or replacing damaged equipment's before obvious problems occur.
• It is further sub divided into a. Routine Maintenance  b. Scheduled Maintenance c. Predictive Maintenance.

Breakdown  Maintenance

• It involves performing maintenance activities after a breakdown or malfunction has occurred and then must be repair on an emergency or priority basis.
• Breakdown maintenance incudes repairs, replacement of parts or even overhaul to ensure that the machine is out back in operating condition.
• Breakdown maintenance is applicable to sophisticated machinery which proves very advantageous from cost point of view to allow them to run till they fail.